Privacy Policy
How we collect, use, and protect information when you use our forms, newsletter, checkout, and analytics. Plain language, no surprises.
Privacy Policy
Last updated: [8th June, 2026]
This Privacy Policy explains how AI in AEC LLC (“AI in AEC,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit our website, use our products, purchase our courses, register for events, subscribe to our communications, or otherwise interact with our services.
This Privacy Policy applies to our website, aiinaec.com, and to all materials, online services, courses, memberships, subscriptions, digital products, events, and related services provided by AI in AEC LLC.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
We may collect the following categories of personal information, depending on how you interact with us:
- Contact information, such as your name, email address, phone number, company name, job title, and billing address.
- Account information, such as login credentials, course access details, membership status, purchase history, and preferences.
- Payment and transaction information, such as purchase records, subscription details, tax information, VAT ID where required, and billing-related information. Payment card details are typically processed by third-party payment processors and are not stored directly by us.
- Technical information, such as IP address, browser type, device type, operating system, referring URLs, pages visited, session activity, and cookie identifiers.
- Usage and analytics information, such as page views, clicks, scrolls, mouse movements, form interactions, event registrations, course engagement, and other behavioral data related to your use of our website and services.
- Communications information, such as messages you send to us, survey responses, feedback, support requests, and email engagement data.
- Location-related information, such as general geolocation derived from your IP address.
- Other information you voluntarily provide, including information submitted through forms, surveys, purchases, account registrations, webinar registrations, or email communications.
We do not intentionally collect sensitive personal information unless you voluntarily provide it or it is required for a specific lawful purpose.
2. How We Collect Personal Information
3. Why We Collect and Use Personal Information
We collect and use personal information for the following purposes:
- To provide access to our website, courses, memberships, digital products, events, educational resources, and services.
- To create and manage user accounts.
- To process payments, subscriptions, invoices, refunds, and tax-related requirements.
- To deliver newsletters, product updates, free resources, promotional emails, event invitations, and other communications you have requested or that may be relevant to you.
- To respond to inquiries, support requests, feedback, and customer service communications.
- To improve our website, products, courses, services, user experience, marketing, and business operations.
- To analyze website and email performance, user behavior, conversion activity, and service engagement.
- To protect our website, users, systems, and business from fraud, abuse, unauthorized access, spam, bots, security threats, and other harmful activity.
- To comply with applicable legal, accounting, tax, regulatory, and reporting obligations.
- To enforce our terms, policies, agreements, and legal rights.
Where required by law, we rely on appropriate legal bases for processing personal information, including consent, contract performance, legitimate business interests, legal obligations, and protection of our rights and users.
4. Email Communications and Marketing
If you provide your email address to us, we may use it to send you information about our courses, resources, services, events, newsletters, promotions, and other updates related to AI in AEC.
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly.
Even if you opt out of marketing emails, we may still send you transactional or administrative emails, such as purchase confirmations, account notices, course access information, service updates, legal notices, or customer support responses.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to operate effectively, improve your browsing experience, understand user behavior, analyze performance, and support marketing activities.
Cookies are small data files stored on your device that help us recognize your browser, remember preferences, understand how visitors use our website, and improve our services.
When you visit our website, you may be presented with a cookie consent banner that allows you to accept, reject, or manage certain cookie preferences before non-essential cookies are placed on your device, where required by law.
We may use the following categories of cookies:
- Necessary Cookies: Required for the website to function properly, including security, login, checkout, and core site functionality.
- Analytics Cookies: Used to understand how visitors interact with the website, measure performance, and improve user experience.
- Marketing Cookies: Used to support advertising, retargeting, campaign measurement, and relevant promotional activity.
You can also adjust your browser settings to refuse cookies or notify you when cookies are being used. Please note that disabling certain cookies may affect the functionality, performance, or availability of some features on our website.
6. Analytics, Security, and Service Providers
We use a combination of third-party and self-hosted technologies to operate, secure, maintain, analyze, and improve our website and services.
These technologies may assist with functions such as website hosting, content delivery, security, fraud prevention, analytics, customer relationship management, email communications, payment processing, course delivery, event registration, automation, customer support, and other business operations.
In providing these services, our vendors and service providers may process personal information on our behalf, including information such as contact details, account information, transaction information, device information, usage data, IP addresses, and other information necessary to perform their services.
We take reasonable steps to work with service providers that are contractually obligated to protect personal information and use it only for authorized business purposes. We may update or change the service providers we use from time to time without updating this Privacy Policy, provided such changes are consistent with the purposes described herein.
For additional information about specific technologies used on our website, please refer to our Cookie Policy, consent preferences, or contact us directly.
7. How We Share Your Information
We may share personal information only in the following circumstances:
- With your consent or at your direction.
- With trusted service providers and tools that help us deliver our website, courses, memberships, products, communications, payment processing, customer support, and other services you request from us.
These providers are permitted to use personal information only as necessary to provide services on our behalf and in accordance with applicable privacy and security requirements.
8. How Long We Keep Personal Information
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
The retention period may depend on the type of information and the reason we collected it. For example:
- Account information may be retained for as long as your account remains active.
- Purchase and transaction records may be retained as needed for tax, accounting, legal, and reporting obligations.
- Email subscription information may be retained until you unsubscribe or request deletion, subject to suppression-list requirements.
- Support and communication records may be retained as needed to respond to inquiries, resolve disputes, and maintain business records.
- Analytics and technical data may be retained for a reasonable period to improve our services, protect security, and analyze business performance.
When personal information is no longer needed, we will delete it, anonymize it, or securely retain it only as legally required.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.
These measures may include secure hosting, access controls, encryption where appropriate, monitoring, service provider review, and other safeguards designed to protect the information we collect.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using commercially reasonable safeguards.
10. International Users and Data Transfers
AI in AEC LLC is based in the United States. If you access our website or services from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.
These countries may have data protection laws that differ from the laws of your country. Where required, we use appropriate safeguards for international data transfers.
11. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of your personal information.
- Request restriction of certain processing activities.
- Object to certain processing activities.
- Request portability of your personal information.
- Withdraw consent where processing is based on consent.
- Opt out of certain marketing communications.
- Opt out of certain sales, sharing, targeted advertising, or profiling activities where applicable.
- Lodge a complaint with a privacy or data protection authority.
To exercise your rights, please contact us using the contact information at the end of this Privacy Policy.
We may need to verify your identity before responding to certain requests. We will respond to privacy requests within the time required by applicable law.
12. California Privacy Rights
If you are a California resident, you may have additional rights under California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where applicable.
Subject to legal limitations and depending on whether these laws apply to our business, California residents may have the right to:
- Know what categories of personal information we collect, use, disclose, sell, or share.
- Know the specific pieces of personal information we have collected about them.
- Request deletion of personal information.
- Request correction of inaccurate personal information.
- Opt out of the sale or sharing of personal information.
- Limit the use and disclosure of sensitive personal information, where applicable.
- Not be discriminated against for exercising privacy rights.
We do not knowingly sell personal information for money. If any of our analytics, advertising, or tracking activities are considered a “sale” or “sharing” under California law, you may have the right to opt out.
To submit a California privacy request, please contact us at info@aiinaec.com.
13. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
If you believe a child has provided us with personal information, please contact us at info@aiinaec.com.
14. Links to Third-Party Websites
Our website and services may contain links to third-party websites, platforms, tools, or services. These third-party sites and services are not controlled by us and may have their own privacy policies and practices.
This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party sites or services you visit or use.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
If we make material changes, we may notify users by email, website notice, or other appropriate means. Your continued use of our website or services after updates are posted means you acknowledge the updated Privacy Policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
AI in AEC LLC
5550 Grosvenor Boulevard
313A
Los Angeles, California 90066
United States
Email: info@aiinaec.com
